What we do & what we are:	What we don't do & what we are not:
- Listen to your needs	- Avoid your questions
- Treat you with respect	- Offer Excuses
- Be honest with our customers	- Lie to our customers
- Accessible	- Not able to get a hold of
- Answer ALL of your questions	- Too busy to help
- Exceed your expectations	- Just give you your money's worth
Offer a fair price	- Give you the cheapest deal just to get your business
- Be on time	- Set up while guests are there
- Dress appropriately	- Wear anything less than a suit
- Play requests	- Ignore your guests
- Do everything within our abilities to ensure a stress free day	- Tell you its not our job
- Assign an experienced professional	- Send out a DJ of 5 yrs. exp.or less